The right to withdraw from the contract

excerpt from the regulations of www.ziba.pl
§ 7 Resignation from the order, withdrawal from the Sales Agreement

1.

The customer may resign from the order or part of the order if the goods or goods that make up the goods have not been shipped yet, by:

a)

direct contact with the Seller by e-mail or by phone;

b)

independently canceling the order using the Customer Account (applies to Registered Customers).

2.

The Customer being a Consumer may withdraw from the Sales Agreement without giving reasons, by submitting an appropriate statement in writing within 14 (fourteen) days from the date of Delivery. To comply with this deadline, it is enough to send a statement before its expiry. The model statement of withdrawal from the Purchase Agreement is placed by the Seller on the Shop Website.

3.

In the event of effective withdrawal from the Contract of Sale, the contract is considered void. The Customer is obliged to return the purchased Goods immediately, no later than within 14 (fourteen) days. The goods should be returned unchanged, unless the change was necessary within the ordinary management. The return can be made, for example:

4.

directly at the Seller's office on Working Days, from 10-17 or on Saturday from 10-13 or

a)

via Poczta Polska SA by sending the Goods to the address of the Seller.

5.

If the Customer who is a Consumer has made any prepayments, they shall be entitled to statutory interest from the date of prepayment.

6.

The Seller, in the event of withdrawal by the Consumer from the contract, immediately certifies in writing the return of the benefit.

§ 8 Return of payment

1.

The Seller shall refund the Customer's receivables within 14 (fourteen) days in the case of:

a)

cancellation by the Customer of the order or part of the order paid in advance of its implementation (in which case the appropriate part of the price shall be returned);

b)

withdraw from the Sales Agreement by the Customer who is a Consumer in accordance with § 7 of the Regulations;

c)

lowering the price or withdrawing from the Sales Agreement if the complaint is accepted in accordance with §6 of the Regulations.

2.

The method of refund depends on the form of the original payment to the Seller:

a)

in the case of payment "in advance" by bank transfer, the Seller shall refund the payment to the Customer's bank account or via postal order, after prior determination of the form of return chosen by the Customer and to request the Customer to submit the data required for a bank transfer or postal order.

b)

in the case of payment "cash on delivery 'or upon' personal collection ', the Seller returns it to the Customer's bank account or via a postal order, after prior determination of the form of return chosen by the Customer and requesting the Customer to submit the data required for a bank transfer or postal order.

c)

in the case of payment "in advance" using the electronic payment system mtransfer, the Seller returns the payment to the Customer's bank account, after calling the Customer to submit the data required for the bank transfer.

d)

in the case of payment "in advance" using the Paypal electronic payment system, the Seller refunds the amounts due to the Customer's PayPal account through which the Customer made the payment.

e)

in the case of payment "in advance" using the PayU electronic payment system, the Seller returns the payment to the Customer's bank account, after calling the Customer to submit the data required for the bank transfer.

f)

in the case of payment "in advance" using the electronic payment system przelewy24.pl, the Seller shall refund the amount due to the Customer's bank account, after calling the Customer to submit the data required for the bank transfer.

g)

in the case of payment "in advance" via ePrzelew using the electronic payment system ecard.pl, the Seller shall refund the amount due to the Customer's bank account, after calling the Customer to submit the data required for the bank transfer.

h)

in the case of payment "in advance" via a payment card using the electronic payment system ecard.pl, the Seller shall refund the payment directly to the payment card that the Customer made the payment.

3.

The seller is not liable for the lack of refund or delay of such reimbursement, if despite sending to the customer the e-mail address provided by him, referred to in §8 para. 2 above, the Customer will not provide the Seller with the required data or if the response to the request will be incomplete and will prevent an effective return. The Seller is free from liability, even if the refund was not made or was made late due to the Customer providing incorrect data required for a bank transfer or postal order. The refund will be made in such a case immediately after obtaining the abovementioned data from the client.